Decision details

Annual complaints report

Find out more about this issue

Decision Maker: Public Accounts Select Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

Resolved: that the report be noted. A request was made for a diagram of the complaints/casework process to be provided for all councillors. The Committee also resolved that it would ask the Housing Select Committee to consider the effectiveness of Lewisham’s Homesearch website.

Report author: Ralph Wilkinson

Publication date: 23/01/2018

Date of decision: 20/12/2017

Decided at meeting: 20/12/2017 - Public Accounts Select Committee

Accompanying Documents:

04 Annual complaints report 201217 PDF 2 MB

Listen