Search decisions

Resolved: that a clarification would be added to the minutes of the meeting on 24 September 2019 regarding the factual position of the budget of the refuse service in previous years. It was also agreed that information would be provided regarding the resourcing of the Council’s internal audit and finance functions.

Resolved: that the report be noted, pending a further update to the Committee at the meeting on 16 December 2019. It was also agreed that in advance of the next meeting the Chair of the Committee would provide further direction to officers regarding the content of the report.

Resolved: a) that the responses from Mayor and Cabinet should be noted; b) that (due to the Director of Human Resources and Organisational Development being unavailable) the update on commercialisation and training would be deferred to the meeting on 16 December; c) the report from CLES on the Council’s approach to social value would be brought the Committee before the end of the financial year.

Resolved: that the report be noted; that the service should be commended on its successes to date; the Committee believes that – despite the risks and pressures – the service should continue to work on managing costs and on managing demand.

Resolved: that the following items would be on the agenda for the Committee’s next meeting – communications and Mayor’s office update; financial forecasts; commercialisation and culture change (the report from the Director of Human resources and Organisational Development).

·         NOTED the update provided and actions being taken in relation to the ongoing performance and delivery of the shared service, as detailed within Section 3 of the report. 

·         NOTED the contents of the Performance Pack (Quarters 1 & 2 2019) as detailed in Section 3 and Appendix A of the report.

As additional actions it was agreed:

·         To provide a more detailed breakdown as part of the Performance Update for the next Joint  Committee on:

Ø  the categorisation of Priority 2 and 3 incidents included within the monitoring data;

Ø  the duration of Priority 1 incidents included within the monitoring data;

Ø  on any other key incidents impacting on the shared service outside of those classified as Priority 1 and how these were dealt with under the existing performance standards within the SLA and Inter Authority Agreement.

·         To provide the Committee with further details on the communication plan in relation to the way information on major service incidents (including out of hours) was cascaded across the shared service.

·         To circulate the new ICT Shared Service Strategy to all members of the Joint IT Committee, once finalised, with the Strategy to also be included on the agenda for the next meeting for further review.

·         To provide a more detailed update for the next meeting on the outcome of the KPMG Microsoft audit and management actions which had been implemented in response, along with the impact in relation to the negotiated settlement and ongoing migration towards a cloud based system.

AGREED the minutes from the previous meeting held on Tuesday 5 March 19.

Resolved: the committee noted the report and agreed to receive and update on the recommendations of the independent review in 6 months.

Resolved: the committee noted the report and thanked the witness for their presentation.

Resolved: the committee noted the report.

Resolved: the committee agreed the work programme.

No M&C responses.

Resolved: the minutes of the last meeting were agreed as a true record.